Experience a
hassle-free return
If your order does not meet your expectations, you can return it within 14 days. We'll process your exchange without delay.
PETRONAS Malaysia Open 2024
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Experience a hassle-free return
If your order does not meet your expectations, you can return it within 14 days. We'll process your exchange without delay.
Shop NOW
Experience a hassle-free return
If your order does not meet your expectations, you can return it within 14 days, and we'll process your exchange without delay.
Shop NOW
A return policy designed with you in mind
A return policy designed with you in mind
Convenient
Convenient
Save your time and effort. Just log in and select the items you want to return.
Save your time and effort. Just log in and select the items you want to return.
Extended return window
Extended return window
Take your time to inspect your items and make a decision within 14 days.
Take your time to inspect your items and make a decision within 14 days.
Hassle-free
Hassle-free
Your satisfaction is our priority. Return items without any questions from us.
Your satisfaction is our priority. Return items without any questions from us.
Seamless return
Seamless return
Just drop off your items at any GDEX drop-off point, and we’ll take care of the rest.
Just drop off your items at any GDEX drop-off point, and we’ll take care of the rest.
How to return?
How to return?
Step 1
Go to order details and select ‘Request for return’.
Step 2
Fill in the required information.
Step 3
Download the return label and drop off the items.
Step 4
The exchange items will be delivered to you.
Discover the full return process
Discover the full return process
Discover the full return process
Learn in detail how to return items ordered from PETRONAS Shop, from requesting a return to dropping off your items for an exchange.
Learn in detail how to return items ordered from PETRONAS Shop, from requesting a return to dropping off your items for an exchange.
Learn in detail how to return items ordered from PETRONAS Shop, from requesting a return to dropping off your items for an exchange.
DISCOVER NOW
Frequently asked questions
Frequently asked questions
What is your return policy?
What is your return policy?
What is your return policy?
What is your return policy?
How do I initiate a return?
How do I initiate a return?
How do I initiate a return?
How do I initiate a return?
Can I return items purchased during a sale or using a discount code?
Can I return items purchased during a sale or using a discount code?
Can I return items purchased during a sale or using a discount code?
Can I return items purchased during a sale or using a discount code?
Are there any items that cannot be returned?
Are there any items that cannot be returned?
Are there any items that cannot be returned?
Are there any items that cannot be returned?
How should I package my return?
How should I package my return?
How should I package my return?
How should I package my return?
Need more info? Just head on to our FAQ or drop us an email at mesralink@petronas.com.
Need more info? Just head on to our FAQ or drop us an email at mesralink@petronas.com.
Setel Express Sdn. Bhd. (Company No. 199901009862) (484762-U). All rights reserved.
Setel Express Sdn. Bhd. (Company No. 199901009862) (484762-U). All rights reserved.
Setel Express Sdn. Bhd. (Company No. 199901009862) (484762-U). All rights reserved.
Setel Express Sdn. Bhd. (Company No. 199901009862) (484762-U). All rights reserved.