e-Invoice guide

Learn more about e-Invoice and how to request one at PETRONAS Shop.

Learn more about e-Invoice and how to request one at PETRONAS Shop.

What is e-Invoice?


An e-Invoice is a digital representation of a transaction between a supplier and a buyer. e-Invoice replaces paper or electronic documents such as invoices, credit notes, and debit notes.

What is e-Invoice?


An e-Invoice is a digital representation of a transaction between a supplier and a buyer. e-Invoice replaces paper or electronic documents such as invoices, credit notes, and debit notes.

What is e-Invoice?


An e-Invoice is a digital representation of a transaction between a supplier and a buyer. e-Invoice replaces paper or electronic documents such as invoices, credit notes, and debit notes.

What is e-Invoice?


An e-Invoice is a digital representation of a transaction between a supplier and a buyer. e-Invoice replaces paper or electronic documents such as invoices, credit notes, and debit notes.

How do I find my Tax Identification Number (TIN)?


To find your TIN, access the MyTax Portal. Your TIN will be displayed right below your name.

How do I find my Tax Identification Number (TIN)?


To find your TIN, access the MyTax Portal. Your TIN will be displayed right below your name.

How do I find my Tax Identification Number (TIN)?


To find your TIN, access the MyTax Portal. Your TIN will be displayed right below your name.

How do I find my Tax Identification Number (TIN)?


To find your TIN, access the MyTax Portal. Your TIN will be displayed right below your name.

How to request e-Invoice?
  1. Go to your All Orders page:

    • On desktop: Find All Orders in the profile dropdown menu.


    • On mobile: Tap the Profile tab from the bottom menu, then select All Orders.


  2. Select an order from the Completed section. (Note: e-Invoice can only be requested for orders that have been successfully delivered and completed.)


  3. Click on Request e-Invoice.


  4. Select the e-Invoice type and enter your tax information. 


  5. Check your tax information and click Submit.


  6. LHDN will review your request within 24 hours. 


  7. Once approved, your e-Invoice will be available for download via:

    • Email with the e-Invoice attached as a PDF file.

    • Order details page.

How to request e-Invoice?
  1. Go to your All Orders page:

    • On desktop: Find All Orders in the profile dropdown menu.


    • On mobile: Tap the Profile tab from the bottom menu, then select All Orders.


  2. Select an order from the Completed section. (Note: e-Invoice can only be requested for orders that have been successfully delivered and completed.)


  3. Click on Request e-Invoice.


  4. Select the e-Invoice type and enter your tax information. 


  5. Check your tax information and click Submit.


  6. LHDN will review your request within 24 hours. 


  7. Once approved, your e-Invoice will be available for download via:

    • Email with the e-Invoice attached as a PDF file.

    • Order details page.

How to request e-Invoice?
  1. Go to your All Orders page:

    • On desktop: Find All Orders in the profile dropdown menu.


    • On mobile: Tap the Profile tab from the bottom menu, then select All Orders.


  2. Select an order from the Completed section. (Note: e-Invoice can only be requested for orders that have been successfully delivered and completed.)


  3. Click on Request e-Invoice.


  4. Select the e-Invoice type and enter your tax information. 


  5. Check your tax information and click Submit.


  6. LHDN will review your request within 24 hours. 


  7. Once approved, your e-Invoice will be available for download via:

    • Email with the e-Invoice attached as a PDF file.

    • Order details page.

How to request e-Invoice?
  1. Go to your All Orders page:

    • On desktop: Find All Orders in the profile dropdown menu.


    • On mobile: Tap the Profile tab from the bottom menu, then select All Orders.


  2. Select an order from the Completed section. (Note: e-Invoice can only be requested for orders that have been successfully delivered and completed.)


  3. Click on Request e-Invoice.


  4. Select the e-Invoice type and enter your tax information. 


  5. Check your tax information and click Submit.


  6. LHDN will review your request within 24 hours. 


  7. Once approved, your e-Invoice will be available for download via:

    • Email with the e-Invoice attached as a PDF file.

    • Order details page.

Need more info? Refer to our FAQ or drop us an email at mesralink@petronas.com

Need more info? Refer to our FAQ or drop us an email at mesralink@petronas.com

Need more info? Refer to our FAQ or drop us an email at mesralink@petronas.com

Need more info? Refer to our FAQ or drop us an email at mesralink@petronas.com